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Webex Teams

Webex Teams is used in a variety of our workflows so we’ve published some Webex atomics:

Atomic Name Purpose
Add Member to Room Adds a user to an existing Teams room
Create Room Creates a new Teams room
Post Message to Room Posts a plain text or markdown message to a Teams room
Search for Room Searches for a Teams room and returns its information, including its ID
Search for Team Searches for a Team and returns its information
Send Message to User Sends a message directly to a user by their email address or ID

Webex Bots

If you’re interacting with Webex from your workflows, we recommend highly that you use a bot. When you create a Webex Bot, you’ll be given an authorization token that doesn’t expire. This makes authenticating to the API much simpler since you can just store this token in a Secure String.

Webex Documentation

Configuring Our Workflows

Many of our workflows have the option of posting messages to Webex Teams. This section explains how to configure these workflows with the information necessary for Webex or, if you don’t want to use Webex, how to disable it.

Using Webex?

  • Make sure you’ve invited your bot to the room you want to post messages to
  • Add your Webex Bot Token to the Webex Teams Bot Token or Webex Teams Access Token local variable (or, if you have a token in a global variable already, set the local variable to the global’s value using the Fetch Global Variables group at the beginning of the workflow)
  • Provide either a Webex Teams Room Name or Webex Teams Room ID in their respective local variable. If only one of these local variables exists, fill in whichever is there. If both exist, you typically only need to provide one or the other. See the workflow’s documentation for details

Not Using Webex?

  • Select each Webex-related activity and check the Skip Activity Execution box in its properties