Important Notes

When using SecureX orchestration, it’s important to be aware of the items listed on this page.

General

If you see the error upstream connect error or disconnect/reset before headers. reset reason: connection termination, clear your cache/cookies and try again. This is a known issue and a fix is being worked on.

A workflow must be in a valid state to be executed manually or triggered by an event. Examples:
- If you make changes to a workflow and don’t validate it, the next time the workflow is scheduled to run it may fail to execute.
- If you have a workflow configured with an Email Event trigger and you’re working on the workflow when an email arrives, the workflow may fail to execute if it isn’t in a valid state.
Loops are limited to a total of 500 iterations. This limit cannot be changed. If you need to iterate over more than 500 objects, you can nest loops inside each other or use a Python script.
If you want to import an updated version of a workflow that you already have, keep in mind that any changes you’ve made will be overwritten. To avoid overwriting your changes, you can always import a workflow as a copy.

Targets must be accessible from the internet since SecureX orchestration resides within a public cloud. If you want to integrate an on-premises product into a workflow, check out the orchestration remote.

The Email Event event will only parse 5 emails per minute. If more than 5 messages arrive within that timeframe, the event will continute parsing emails five at a time until it catches up.
If a trigger using the Email Event fails and has to re-start polling, any emails received during the time the trigger wasn’t running will be ignored.
Each type of event can only trigger workflows up to 5,000 times per 24 hour period (based on UTC time). For example, if you have 3 email events configured, they can only trigger 5,000 workflow executions total within a 24 hour period. This limit does not apply to other workflow execution methods such as clicking the run button or using a schedule.