Important Notes
When using SecureX orchestration, it’s important to be aware of the items listed on this page.
General
- If you see the error
upstream connect error or disconnect/reset before headers. reset reason: connection termination
, clear your cache/cookies and try again. This is a known issue and a fix is being worked on.
Workflows
- A workflow must be in a valid state to be executed manually or triggered by an event. Examples:
- If you make changes to a workflow and don’t validate it, the next time the workflow is scheduled to run it may fail to execute.
- If you have a workflow configured with an
Email Event
trigger and you’re working on the workflow when an email arrives, the workflow may fail to execute if it isn’t in a valid state.
- Loops are limited to a total of 500 iterations. This limit cannot be changed. If you need to iterate over more than 500 objects, you can nest loops inside each other or use a Python script.
- If you want to import an updated version of a workflow that you already have, keep in mind that any changes you’ve made will be overwritten. To avoid overwriting your changes, you can always import a workflow as a copy.
Targets
- Targets must be accessible from the internet since SecureX orchestration resides within a public cloud. If you want to integrate an on-premises product into a workflow, check out the orchestration remote.
Events
- The
Email Event
event will only parse 5 emails per minute. If more than 5 messages arrive within that timeframe, the event will continute parsing emails five at a time until it catches up. - If a trigger using the
Email Event
fails and has to re-start polling, any emails received during the time the trigger wasn’t running will be ignored. - Each type of event can only trigger workflows up to 5,000 times per 24 hour period (based on UTC time). For example, if you have 3 email events configured, they can only trigger 5,000 workflow executions total within a 24 hour period. This limit does not apply to other workflow execution methods such as clicking the run button or using a schedule.